What do we mean Fully Managed Service in the UK?
We recognise that it is known that offshore development can reduce overall project costs but it can also be perceived as a risky strategy. IONIT delivers a business model which tips this balance in favour of using offshore development. The local team we have based in High Wycombe, UK is made up of senior management, project managers, technical architects and software service delivery. We manage the entire relationship with our offshore partner in India and ensure the project runs smoothly because we are fully accountable for its delivery.
Why would this approach be better than direct offshore outsourcing?
There are a number of risks when using offshore development centres and not all can be addressed immediately; the proof is in the pudding. IT Directors need to ask the question 'Can i afford for this project to go badly?' when it is them who has recommended this approach. Certain issues may only come to light over a period of time such as: mis-undertood briefings, cultural differences, poor quality coding & documentation, difficult knowledge transfer processes, irregular support, and unacceptable security and data protection.
How does IONIT mitigate these risks?
We have developed our relationship and our processes to manage that relationship with our trusted development partner in India over a period of 14 years whilst delivering countless successful projects. Some examples of the safeguards that we have put in place to ensure the risks above are mitigated are:
- Confirmed scope of works briefings with all involved parties including; entry and exit criteria, detailed assumptions and acceptance testing criteria.
- Established processes & performance metrics.
- Compliance with ISO quality standards for coding and documentation.
- Detailed project communication plans
- Milestone driven Prince 2 Accredited project plans
- Constant work stream with dedicated offshore partner employees to maintain consistency and reduce turnover
- Established confidentiality documentation including Mutual Non-Disclosure Agreements.